Consultations on entering into contracts, including distance contracts.
Zapewnienie analizy prawnej i wskazówek przed podpisaniem umów z przedsiębiorcami, w tym zakupów online, w celu ochrony praw konsumenta i uniknięcia niekorzystnych klauzul.
Consumer law
Assistance with consumer complaints related to goods and services
Preparation of complaints, communication with traders, and monitoring the procedures for the resolution of consumer claims in compliance with applicable law.
Legal consultations on identifying and assessing unfair commercial practices
Legal assessment of commercial conduct (including misleading advertising, aggressive practices, etc.) and assistance in enforcing protection against violations
Assistance in interpreting and clarifying contracts, warranty terms, and general terms and conditions
Comprehensive review of contractual documentation, providing clarification of rights, obligations, and potential risks for the client
Contract termination and cancellation, including claims for compensation and penalties
Preparation of all necessary documentation and procedural steps for terminating contractual relationships and pursuing entitled compensation
Submission of complaints
Preparation and submission of formal complaints, including the articulation of legal grounds and claims against the trader.
Legal support in detecting unequal or unfair clauses in consumer contracts
Identification of clauses that violate party balance and initiation of measures to contest them.
Support and representation in out-of-court consumer dispute negotiations
Engagement in negotiations to achieve timely and effective resolution of disputes without court proceedings.
Filing reports and complaints with supervisory authorities
Preparation and submission of complaints to competent bodies regarding violations of consumer rights.
Representation before the Consumer Protection Commission, including the drafting and submission of complaints and reports
Full procedural support in administrative proceedings before the CPC.
Procedural representation and consultations in claims for compensation for material and non-material damages
Protecting the client’s interests in court proceedings, including drafting claims and participating in court hearings.
Procedural representation in class actions
Participation and advocacy in proceedings related to collective violations of consumer rights, including coordination of group claims.